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Diversity and Inclusion in Microenterprises

Identifying stereotypes and microaggressions in the workplace
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Gender stereotypes and workplace

A first literacy

When we talk about sexual identity, we refer to five dimensions:

1. Biological sex: the sex assigned to an individual at birth on the basis of the external anatomy of the genitals;

2. Gender identity: the profound feeling of belonging to a gender, which can be male, female or other;

3. Gender expression: nouns, pronouns, behaviour, clothing, voice, mannerisms and/or body characteristics with which an individual expresses gender;

4. Gender roles: a society's expectations of what men and women should be like;

5. Sexual orientation: the sex-affective attraction to one or more genders. Sexual orientations are heterosexual, homosexual, bisexual and asexual.

 

Stereotypes and prejudices

What are stereotypes

Stereotypes are generalisations about groups, which are applied to individual members of that group simply because they belong to it.

We can therefore say that stereotypes are the effect of generalisations that take no consideration of individual differences.

 

Stereotypes as a socio-cultural construction

  • Stereotypes and prejudices are part of culture and common sense 
  • They are acquired through socialisation 
  • Some are transmitted from generation to generation 
  • They are 'social constructions' and do not reflect 'reality' 
  • They depend on specific socio-historical conditions

 

Some risks deriving from stereotypes

Stereotypes are rigid, ingrained beliefs that help simplify reality in many cases. But they are so ingrained that, in the absence of direct knowledge, they activate assumptions about an individual, his or her functioning or abilities.

One of the risks is that one becomes more active in seeking information that confirms the stereotype.

Furthermore, they can produce so-called "self-fulfilling prophecies", producing an effect on the object of the stereotype or prejudice, such that the latter ends up being or behaving just as expected.

 

What are prejudices?

It is a judgement prior to experience or in the absence of empirical data. 

Prejudice is the tendency to view people belonging to a particular social group unjustifiably unfavourably.

 

Stereotypes and prejudices in comparison

Stereotype Prejudice

Stereotyping pertains to the cognitive core.

It is in fact a mental shortcut used to make it easier and faster to classify people or things into certain categories.

Prejudice relates to the attitude resulting from the rigidity of the stereotype.

Prejudice can also concretely direct action.

 

Gender stereotypes and workplace

Gender stereotypes are generalisations about the characteristics of men and women just because they belong to these two categories.

 

The properties of gender stereotypes

Gender stereotypes have both descriptive and prescriptive properties.

Descriptive because they indicate how women and men are.

Prescriptive because they establish how women and men should be in order to be considered adequate women and men.

 

How should men and women be and behave?

 According to Williams & Bennett (1975)

Adjectives attributed to men

Assertive Disorderly Independent Aggressive Dominant Logical Ambitious Elegant Masculine Autocratic Difficult Cruel Adventurous Energetic Rational Noisy Playful Realistic Risky Intrapreneurial Rigorous Confident Coarse Robust Steady Strong Passionate Brave

Adjectives attributed to women

Loving Fresh Whiner Attentive Humble Interested Attractive Emotional Prudent Capricious Excitable Dreamer Charming Lowly Sentimental Enchanter Delicate Women Pleased Frivolous Sophisticated  Nervous Loquacious Dependent Perseverant Capricious

 

Gender stereotypes in the workplace

The different assumptions people have about male and female characteristics can be summarised with the attributes agentic (assertiveness, control, trust) and communal (affection, kindness, interpersonal sensitivity), respectively.

Agentic attributes are precisely those considered necessary to be a good leader. This partly explains why women, who on the contrary are associated with communal characteristics, are affected by the crystal ceiling phenomenon, being excluded more often than men from top positions.

 

Work-family balance

Furthermore, the issue of work-life balance still remains a topic of great debate.

Despite the increase in female employment and the consequent greater engagement of women in non-domestic activities, the pattern of distribution of responsibilities in the family sphere is still frequently traditional.

While for men 'the family is a resource to draw on throughout the journey leading to the consolidation of their career choices, for women family responsibility often translates into a constraint to be reckoned with when planning one's career future. In other words, while men have a family to rely on, women have a family to think about' (Dovigo 2007, 20-21).

 

Sexual minorities and stereotypes at work

Gender and sexual minorities are also subject to stereotypes and prejudices, often unconsciously in recruitment or personnel management teams. This makes it very difficult for companies to focus on diversity, which according to numerous studies and direct experiences is good for the company's business.

 

Bias in relation to sexual minorities

When women and members of the LGBTQ+ community are in management roles, they proactively seek to attract a more diverse range of job applicants, adding diversity in the workplace and reducing the chances of losing a good candidate to bias.

When in a leadership position, women also tend to implement inclusive policies and openly support the LGBTQ+ community, creating a more inclusive organisational culture.

 

Microaggressions and workplace

Microaggressions

What are microaggressions

"Microaggressions are brief and common daily verbal, behavioural, or environmental humiliations, whether intentional or unintentional, that convey disparaging messages towards a person or group because of their ethnicity, gender, sexual orientation, or religion" (Sue, Capodilupo et al., 2007).

 

The different forms of microaggression

Micro-attacks

  • They often take the form of jokes and are most often intentional.
  • They usually exclude the person present from the judgement made.

Examples:

  • Use of homophobic epithets
  • Exhibition of swastikas

 

Micro-insults

  • Everyday comments that stereotype or humiliate a social group, especially in relation to a group with more social power.
  • They are often unconscious and unintentional and seemingly harmless, instead reinforcing the superiority of a group.

Examples:

  • "Look at the way she drives, I bet there's a woman behind the wheel!"
  • "Leave it to me, it's a man's job."

 

Micro-invalidations

  • Messages that exclude or deny a person's experience, emotions or thoughts. These comments, whether intentional or not, reduce personal experience to being 'too sensitive' or criticise it to always raise the issue of oppression.

Examples:

  • "Your way of being is wrong"
  • "Your desires are immoral/contrary".
Consequences of the microaggressions

Although microaggressions may seem harmless and minimal, the accumulation of several microaggressive experiences can lead to severe psychological distress.

The types of stress induced by microaggressions are less obvious and visible, so their impact may also often not be visible.

While overt aggression can be a threat to one's physical integrity, microaggressions are an attack on one's self-esteem, on one's belief system, generating an internal conflict, with effects that often present themselves over time.

 

Consequences on the organisational climate and quality of work

The presence of microaggressions in the workplace against women and LGBTQI+ people is very frequent and generates a sexist and homophobic climate that severely affects the organisational well-being and health of the female and male workers who are victims, worsening the performance of the work groups that are burdened by this organisational climate.

 

Summing up

SUMMING UP Stereotypes
Prejudices
Gender stereotypes
Microaggressions
Organisational climate

 



Keywords

Stereotypes, prejudices, gender stereotypes, microaggressions

Objectives/goals

A guide through gender stereotypes, prejudices and microaggressions towards women and sexual minorities, particularly in the workplace, to be able to recognise these phenomena. This is a first step towards being able to take action to prevent and contrast these phenomena.A guide through gender stereotypes, prejudices and microaggressions towards women and sexual minorities, particularly in the workplace, to be able to recognise these phenomena. This is a first step towards being able to take action to prevent and contrast these phenomena.


Description

01 Sexual identity literacy

02 Understanding what a stereotype is and identifying it

03 How gender inequalities originate

04 Understanding what a micro-aggression is and identifying it

Bibliography

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Bove S. (2022) The Impact of Female Leadership on LGBTQ-Supportive Policies, Bryant University. https://digitalcommons.bryant.edu/cgi/viewcontent.cgi?article=1053&context=honors_finance

Dovigo F. (2007). Strategie di sopravvivenza. Donne tra famiglia, professione e cura di sé. Milano: Mondadori.

Ellemers, N. (2018). Gender stereotypes. Annual Review of Psychology, 69, 275–298. https://doi.org/10.1146/annurev-psych-122216-011719

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