Netiquette is used to refer to the set of rules of general behavior on the Internet. The netiquette is nothing more than an adaptation of the rules of etiquette from the real world to the virtual world. The ethics you need to keep on the internet to make your life better. Although this label has evolved to become part of the rules of certain systems, it is quite common for rules of etiquette to be based on an "honor“ based system; that is, that the offender does not even receive a reprimand.
The term netiquette describes a protocol that should be used when making electronic "contact". This protocol has been driven by Internet users to provide greater security and humanity to the communication and thus fight network problems such as fraud, spam or rumors.
In Netiquette there are 10 basics rules and some recommendations, that are:
Rule No. 1: Politeness and common courtesy
Treat people with whom you communicate with respect, measure the words you say, because what you write can be filed and then used against you, generally speaking you shall treat others how we would like to be treated .
Rule No. 2: Behave like in real life
Be respectful and behave according to the laws of society and cyberspace. Even if in cyberspace possibilities of being discovered seem remote, this should not make us forget that there is a human being on the other side of the computer.
Rule No. 3: Know where you are in cyberspace
Before participating in an activity on the Internet, you should respect behaviors, customs and rules of the site.
Rule No. 4: Respect time and bandwidth of others
Before sending an information to a certain person, make sure that what you send is important, be brief and concise since time is precious, and it stops people from doing other activities.
Rule No. 5: Respect writing styles
Use good writing and pay attention to grammar when writing emails, be clear and consistent with the information transmitted so that it is not distorted. Be simple, nice, polite and avoid using offensive language because it can annoy someone.
Rule No. 6: Share the knowledge
Share your knowledge with other people in the network and cyberspace. Put yourself in the place of others and remember when you did not know anything that particular topic, that they are now asking you.
Rule No. 7: Keep disputes under control
When you want to be part of a conversation like in a forum, do it if you are sure of what you are going to write. Stay out of discussions that you do not master, be cautious when entering a discussion group.
Rule No. 8: Respect everybody’s privacy
If you share the computer with other members or users, respect their data. Do not read other people's emails, do not look at their files, etc. This is applicable both to users who use your computer, and to those who do not.
Rule No. 9: Do not abuse of the Know-how that you may have
Do not take advantage of the expertise you may have to access other people devices. Knowledge does not give you the right to take advantage of others.
Rule No. 10: Forgive others for their mistakes
Remember that we are all human and therefore, we can make mistakes. You should never judge someone for their failures. Help or make suggestions when you find an error and never show arrogance or laugh at it.
Recommendations For groups and mailing lists:
•Don’t write profanity;
•Don’t do spamming (including sending unwanted links to websites);
•Don’t send the so-called chains of happiness;
•Read the FAQ list before asking the question;
•Avoid provoking discussions or arguments;
Recommendations For interactive services (IRC, instant messengers, chat rooms, discussion forums on websites
•Use the "Search" function in forums, before creating a new thread (on the subject / problem discussed above);
•Read the FAQ of a given channel / forum / chat and comply with the detailed rules contained therein;
•Avoid contacting people who do not want to be contacted.
Recommendations for electronic correspondence [e-mail]:
•Stick to a thread in electronic correspondence or to cite an e-mail (in the absence of such an option in the mailbox);
•Add a thread of correspondence underneath (mainly regarding e-mail);
•Signature should not have more than four lines (no line dedicated to the delimiter is included in its length);
•Always use meaningful and targeted subjects in your emailing correspondence.
Examples of behaviors contrary to the netiquette
•Trolling: Antisocial behavior characteristic of forums and not only. Trolling people are called trolls. Trolling is about ridiculing or insulting other users by sending messages or making posts public.
•Flooding: Repeatedly sending the same message, or many different, empty or intentionally garbled packets in a short time. Flooding can occur in messengers or at network protocols
•Spamming: Sending unwanted or unnecessary e-mails. The best known form of spam is e-mail spam. Some people also experienced spam on messengers and via SMS.